Delivery & returns

 CORONA VIRUS UPDATE:

Due to these unprecedented times and the new social distancing rules we have changed shipping methods to a fully trackable door to door courier service.
(FREE DELIVERY ON ALL ORDERS OVER £75 UK & IRELAND)

DELIVERY RATES

UK & IRELAND SHIPPING:

Door to Door (tracked) – £7

Service – Small Parcel (RECORDED)

1-3 working day dispatch window.
1-3working day delivery time

(FREE SHIPPING ALL ORDERS OVER £75 UK & IRELAND ONLY)

EUROPE:

Door to Door (Tracked)- £15

Service- Small parcel up to 5KG

(Recorded, Insured, Signed)

1-3 day dispatch window
5-7 day delivery time.

REST OF WORLD:

Door to Door (Tracked) £20

Service- Small parcel up to 5KG

(Recorded, Insured, Signed)

1-3 day dispatch window
5- 10 day delivery time.

DUE TO INTERNATIONAL LAWS, WE ARE UNABLE TO SHIP TO THE FOLLOWING COUNTRIES

Austria / Denmark / Finland / Malta / Portugal / Slovakia

DELIVERY

All orders are dispatched from our warehouse in the UK.
We look to dispatch all items within 2-3 working days.

REFUNDS & RETURNS

KIIS CBD has a strict no refund policy unless the goods are damaged during transit.  Please contact if you have any issues.

INTERNATIONAL ORDERS

All customers outside of the UK must accept liability on international parcels being seized/confiscated/lost in transit.
KIIS CBD cannot guarantee customs clearance on international orders.

ADVICE

Please ensure CBD products are legal to import and use in your country of residence before ordering.
KIIS CBD cannot be held responsible for any import duty charged on the international post, please ensure you have calculated taxes and duty before ordering.